Recent Posts

Why We Are The Leader In Fire Damage Restoration

5/20/2021 (Permalink)

How to Handle Fire Damage to Your Office Contents? Pack It Out!

When a fire in your office building brings business to a standstill, partnering with the regional restoration leader offers the promise of a fast and successful resolution to the problem. Structural remediation projects after disaster slow when furnishings, documents, and equipment need care as well. Commit to offering your business the best chance of thriving after a fire catastrophe by using our pack-out service.

An intricate web of tasks faces a business owner when fire damage strikes. Because significant amounts of water usually remain in the structure after firefighting efforts, the first job we take on is water removal and drying. Then hours of soot cleanup, charring reduction and restoration, and deodorization follow. Moving office furnishings, electronics, samples, documents, and other non-fixtures out during remediation of structural components clears the space for efficient water and fire residue removal.

Packing out the contents of your office is a safe and sensible option for our business clients. SERVPRO features the Contents Claim Inventory Service (CCIS) to ensure our commercial customers a stress-free experience. Using a combination of detailed lists, digital images, and barcoding, we create a comprehensive record of the items we move to our production facility. Our technicians evaluate the condition of each article and develop a plan to clean and restore the inventoried items.

Meanwhile fire damage cleanup proceeds rapidly back at your offices. Businesses that close during restoration risk permanent shutdown nearly 50 percent of the time. SERVPRO helps revitalize your company after a fire, encouraging your customers to retain confidence in you as we transform ruined to “Like it never even happened.”

SERVPRO technicians train extensively, mastering courses to prepare for the complexities of fire restoration. We match cleaning methods and products to the soiling, clearing away soot and debris in anticipation of final touches such as repainting and the return of restored pack-out items.

SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

How Do I Get Water Out of My Kitchen?

5/20/2021 (Permalink)

Bring in a SERVPRO Water Removal Team to preserve your home  

The water line leading into your refrigerator broke down about 12:30 am on Saturday. You didn’t notice it, of course, until you got up for coffee eight hours later. Then you feel it between your toes as you splash your way around, trying to find the leak and turn off the water.

What are Water Removal Technicians going to do when they get here?

First, they are going to isolate the leak and turn it off or block it if you have not been able to do so. Next, team members use a pump or an extractor for physical water removal from your kitchen depending on how deep it might be. Once they accomplish that, other team members use tools like long-handled squeegees to push any trace water off the surface, allowing natural evaporation to begin, releasing water into the air. 

Next, one of our technicians performs a visual inspection and uses a thermal camera to examine the sub-floor. She does this to determine a couple of key issues:

  • Is there a crack or split in the kitchen flooring?
  • If yes, did it allow water to spill into the sub-floor area?

If the answer is yes to either question, our technicians can take positive action. Each team has the skills to make repairs to linoleum and other floor coverings, or remove and replace damaged flooring so it looks exactly as before, or better than it was before the spill. Before replacement, they go into the sub-floor and use commercial grade water pumps with flexible hoses to remove water. 

Once everything is back in place, SERVPRO technicians then place a humidifier in the kitchen. This device draws the excess water in the air and off surfaces to lower the interior humidity and completely return the home to its normal condition. 

SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

Do I Need Professional Assistance After a Fire?

5/15/2021 (Permalink)

SERVPRO Helps Restore Your Home and Mitigate Further Damage.

Professional assistance following a fire at your property is critical in mitigating further damage as quickly as possible. Professional help from the SERVPRO team also eases some of the inevitable stress you are feeling after a fire. SERVPRO uses project managers to see the restoration through from start to finish. We also have a crisis team available 24/7; We're Faster To Any Size Disaster. 

What Does SERVPRO Do That I Cannot Do Myself?

SERVPRO Has Access to Professional High-Quality Equipment and Expert Knowledge

Fire damage in your home is not straight forward. Depending on the type of fire, visible damage may vary. For instance, a protein kitchen fire can result in a sticky film-like residue all over your kitchen. Protein fires require a different type of cleanup process than other kinds of fires. Professionals like our SERVPRO technicians can quickly identify the required cleaning techniques for your specific situation. Another major factor is removing the malodor caused by smoke traveling to all corners of your home. 

What Deodorization Equipment Does SERVPRO Use?

  • ULV (Wet Fogger)Uses cold fogging techniques; the fog comes in the form of small droplets that use low-pressure air stream to dissipate throughout your home. 
  • Thermal Fogger (Dry Fogger):Uses a heater to vaporize a deodorant solution that sprays in a fog.
  • Ozone Generator:Produces ozone that penetrates and oxidizes odor. It requires extra precautions as concentrated ozone can be toxic.

What Safety Precautions Does SERVPRO Take During Deodorization?

  • During fogging and ozone use, residents, pets, and plants need to leave the home.
  • Technicians ensure proper ventilation for extended amounts of time (24hr plus) after fogging and ozone generator use. 
  • Technicians wear appropriate PPE while using the equipment.

For 24/7assistance after a fire, contact SERVPRO of Union County. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

SERVPRO Acts Fast to Inspect and Dry Interior and Exterior Walls for Flood Damage

5/13/2021 (Permalink)

Any size flood can bring about significant damage to your home. Whatever caused the flooding, water must be removed from all walls to ensure lingering moisture does not bring on more damage. The longer that water sits in the walls, the higher the chance you have of structural damage and mold or mildew growth.

What does SERVPRO do to dry interior and exterior walls after a flood?
After arrival onsite, our team puts a plan of action in place to address your flood damage. Our trucks are equipped with submersible portable and truck-mounted pumps that allow us to remove massive amounts of water from your basement and interior. We then remove any flood-damaged contents to begin drying the area with water extractors, dehumidifiers, and air movers.

•    For Interior Walls – Flood cuts might be required several inches above the water line so that we can remove any damaged drywall. This helps expose any pockets of the remaining water and allows us to increase airflow in small wall cavities to facilitate drying. 
•    For Exterior Walls – SERVPRO technicians use moisture sensors to locate any areas where moisture is lingering. If we detect higher moisture levels, holes may be drilled at the bottom portion of the wall to allow water to drain. A hole may also be drilled at the top of the wall to force air into the cavity, speeding moisture removal.

Our team also completes a full inspection of your home’s exterior to ensure you have ample drainage away from the building. This is important for helping to avoid future moisture damage if you have cinder block walls. Cinder block can hold moisture, which could lead to mold infestations if not addressed appropriately.

Regardless of the flood damage that you have in your area, our team at SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County HERE

Faster to your Water Damage Event

5/13/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. Northwest Little Rock provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Union County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Union County

SERVPRO of Union County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

Union County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/13/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Union County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

SERVPRO Has Powerful Extraction Tools to Handle Flood Damage, Including Removal of Contaminated Water Throughout Your Home

5/13/2021 (Permalink)

Nobody ever expects to be ankle-deep in floodwater throughout their home. However, once a storm comes through, you need to have the ability to remove the water and moisture from your interior. Failing to do so promptly leaves your home subject to secondary damage and exponential restoration costs. Enlist a reputable restoration team's services to address your floodwater damage to have prompt service and fair pricing. SERVPRO is always on call - 24 hours a day, seven days a week, and ensures rapid results to get back to your daily routine. 

What Can Flooding Do to My Home? 

Any flood damage can become very costly to fix as time goes on. The longer water and contaminants are left to fester, the more secondary damage can set in. If water began migrating throughout your entire first flood, it becomes imperative that you have not only quick extraction but also professional moisture detection to find any hidden pockets. 

With our initial assessment of your home, we take a look at how floodwater moves through the different structural and building materials in that path. After knowing the severity of the spread, we can focus our attention on areas that need it most. In many situations where contaminated floodwater infiltrates a home, our crew has to perform controlled demolition. Different elements that we address include: 

  • Drywall –One of the more common materials that might be deemed unsalvageable in as little as 24 hours after initial exposure to standing water is drywall. Moisture wicks its way up the drywall, which can lead to warping or crumbling. Our crew can perform flood cuts several inches above the saturation portion and then replace it with all-new materials. The walls get finished off to bring them back to preloss condition.
  • Floors –Various flooring types can become severely damaged when exposed to standing water for an extended period, such as vinyl, linoleum, carpeting, and hardwood. If your flooring shows signs of bloating, bubbling, cupping, or warping, the best course of action is to have it removed and replaced by our trusted contractors.
  • Wood Trim –We often remove wood trim in situations where it becomes saturated with the threat of contaminated water. Should your drywall and insulation call for replacement in certain areas, we will more than likely need to replace the trim as well. Our crew can sometimes remove and replace the baseboards alone when the drywall is in good condition. 

How Can I Tell if the Floodwater is Contaminated? 

You and your family should stay clear of flooding within your home as much as possible. If you can, block off the flood zone to not expose and help limit water migration into other rooms. You can shut doors and put blankets or towels down to keep the water at bay until we arrive. Once our crew is on the scene, we can perform sample testing to determine how contaminated the floodwater is. When water comes into your home from outdoors with storm floods, it tends to bring contaminants like: 

  • Fecal matter
  • Silt and mud
  • Fuel or chemicals
  • Fertilizers
  • Pathogenic organisms
  • Vermin that may bite
  • Random debris, and more 

Once the water gets tested, we can treat the flood zone before beginning the cleanup process, which helps to keep hazardous droplets from becoming airborne as our team works on extraction and drying. After your interior is dry, we also have a broad range of professional-grade antibacterial and antimicrobial cleaning agents to thoroughly sanitize all surfaces. Should there be any contamination concerns, SERVPRO can perform further testing to ensure all bacteria have been eliminated. 

Why Should I Call SERVPRO When I Have Flood Issues? 

Our team features technicians trained following the standards set forth by the Institution of Inspection, Cleaning, and Restoration Certification (IICRC). We are available seven days a week, around the clock, to get to work when you need us most. Some of the professional services that we have to offer our customers include: 

  • Rapid arrival on-site and ready to work within hours of your call
  • Trucks from our Green Fleet stocked with the latest equipment and cleaning agents
  • Professional inspection and proven methods for restoration
  • Help with your insurance claim
  • Total drying and moisture detection techniques
  • Certified SERVPRO Clean 

With the water removal and assistance with flood damage that offers, you can have your interior back to preloss condition faster than any DIY methods will allow. SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

Don't Let Mold Become a Growing Issue in Your Home

5/13/2021 (Permalink)

Our Mold Damage Techniques Can Restore Your Home

There is a presence of mold inside your residence. It is essential to call a professional right away to handle the situation because ignoring the problem can result in an infestation rather quickly. Contacting us for the job makes sense because our skilled technicians can restore your home to its pre-mold state when possible.  

SERVPRO mold restoration teams are very diligent. You can trust them to take safety precautions during the containment phase to prevent mold from spreading to other areas of your home. First, our technicians seal areas such as windows, hallways, and doors with plastic sheeting to contain airborne spores. Plus, they block air vents to keep mold spores from spreading throughout your home via the heating and cooling system.  

After our techs seal the affected areas, the removal stage can begin. The surfaces we clean mold from can include porous surfaces like carpeting. In many cases, we use anti-fungal sprays to eliminate mold and to stop mold growth. Typically, we clean non-porous surfaces like metal or glass with wet sponges and detergents. Techs may also utilize a HEPA-filtered vacuum to remove layers of mold from non-porous surfaces as well as to pick up and trap mold spores. Crews may also use agitation methods such as wire brushing, sanding, or damp wiping to get rid of mold.  

After the containment and cleaning stages, our techs can begin to dry the area. One of the best pieces of equipment for this phase is an axial fan. These fans are high-velocity and quickly push damp air from the structure, which helps speed up the drying process. The team may also use air movers to draw in dry and warm that aids with moisture elimination. Dehumidifiers can also be put in place to reduce moisture levels inside the structure.

SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

We Have Your Back When A Storm Damages Your Home

5/13/2021 (Permalink)

SERVPRO Helps Reduce Storm And Flood Damage In Your Home

No one on earth can physically stop the rain, that’s obvious. However, there are ways to limit the amount of flooding you experience in your home as a result of storms. Communities throughout the nation work together on a regular basis to reduce the amount of overland flooding or sewer backups we experience during a possible problems and fight against flood damages in your home. Clogged gutters and damages to your downspouts are one of the leading causes of basement flooding. Water saturates the soil at your foundation, ultimately invading through cracks in your foundation and flooding your entire home.

Having a professional, like those offered at SERVPRO, check the grading and landscaping around your home can help prevent floodwaters from entering your home. It’s not your fault, time erodes and shifts the grading around your foundation, giving water the perfect path to destruction. We can help you install the proper drainage, correct grading issues, and eliminate problems caused by improperly installed landscaping. Helping you prepare for even the worst possible flooding situations that most often happen in a home.

SERVPRO technicians assess the condition of your home and help you determine which steps to take to take control of problems occurring on your property. While we can also help provide you with services that help return your home to normal after flood damage incidents subside. We have access to a variety of moisture detectors, infrared scanners, submersible pumps and water extractors of all shapes and sizes that help get things under control fast. We can find hidden pockets of moisture and use air movers, heaters, and dehumidifiers to dry the affected area fast.

SERVPRO of Union County is here to help. Call us 24/7 for emergency service at (704) 764-3216

For more about SERVPRO of Union County click HERE

How Fast Will My Business Be Back To Normal?

5/9/2021 (Permalink)

SERVPRO Offers Rapid Response Times to Handle the Water Damage That Occurred Within Your Business

A water incident can strike at your commercial property without notice at any time. The impact of such water damage can be devastating for any business owner, but our trained technicians at SERVPRO can be there fast to get to work as soon as possible. We handle each step of the water removal process through to drying and then disinfecting all affected areas. With one call, we can be there to start in so that your commercial space is “Like it never even happened.”

What Do I Need to Do?

Once you call us at SERVPRO, we send out a team quickly to begin the assessment. If you or your maintenance team can shut off the area to a burst pipe or put towels or blankets down with a flooding incident to keep water from migrating, do so. You can then contact your insurance agent to inform them of the event. We take care of detailing every step of the project to turn everything in for your insurance claim.

Water damage may occur at your business. Some of the leading causes include:

•    Frozen or broken pipes
•    Storm floods
•    Natural disasters
•    Leaking roofs
•    Sewage backups, and more

Why Do I Need to Worry About Mold Growth?

Whether commercial or residential, you always have to be concerned about mold and mildew growth anywhere within your structure. SERVPRO works to inhibit mold growth using the latest techniques and EPA-registered cleaning agents.

•    Mold may begin to grow within 24 to 48 hours after the initial water loss event.
•    Immediately starting water extraction followed by drying is the best way to fight against the onset of mold.

Do you need help with water damage to your commercial property? SERVPRO of Union County is available 24/7 with crews on standby. Call (704) 764-3216, and we will send a team out as soon as possible.