What our Customers say...
Jason and Angel went above and beyond to make sure our crawlspace met specifications for our buyers. We will definitely use these guys again, should the need arise. If you have an emergency, don't hesitate. Reach out to Jason and get it taken care of the right way!
Other companies should take lessons from these guys. From our first phone contact through to having a representative in our home, the whole process was efficient and professional. Today Jason Shue came out to inspect some water damage in our attic and he was polite, through and explained so that I could understand it. I'd definitely use them again!
The SERVPRO of Union County team was great! We had a toilet leak that caused subfloor damage and mold. They came out immediately to provide a quote which was very reasonable. Their team came back a couple days later to start the drying and remediation process. The technicians (Oger, Jason, Robert and Sierra) were all super helpful and courteous. They even sent someone out each day to check the moisture level to determine when the drying units could be removed. Great customer service!
We had extensive damage to 4 rooms in our house.SERVPRO sent a crew to pack up all of our things so the floors could be replaced. Maria, Eva, Linda and Lupe were amazing. They were professional and considerate. They worked quickly and carefully
Joe and Ecila did an awesome job on our flooded house. The girls who packed our house out were pretty amazing too. Highly recommend them. Thanks for a great job.
I discovered a water leak and contacted my insurance company to find out what to do. They recommended SERVPRO to me; in a short time I was contacted by John, a SERVPRO representative. John was at my house that day, and within two days (after the insurance company had an opportunity to assess), Ecila and Joe were at my house to begin the process of mold restoration. They came at my convenience each day, worked around my out-of- town plans, and finished up this morning while I had a break from work. They were extremely courteous, contacted me before arriving each time, and did a great job of not only treating the mold and cleaning out the carpet, baseboard, and wall area, but explaining the process to me each day as well. I highly recommend SERVPRO and Ecila and Joe to help others with their damage and restoration needs!
Our PM was great throughout the process. Had some difficulties with the subcontractor from an timeliness and initial quality perspective but they made it right in the end. The contractor that did the carpet was great, high quality and professional. We had a mishap with another restoration company- was 2 months with no action, SERVPRO bailed us out and completed the work in a few weeks before we had company over the holidays. Thank you!!!!
Ecila and Dania did an amazing job cleaning and sanitizing our basement after we had a plumbing overflow issue! I highly recommend this location! Thank you!
These people are great! We had a water leak from the ice maker. They came in the same day to mitigate the water, provide clear options and direction, and minimize the stress. They have the resources to manage these types of projects from cradle to grave. Honest, knowledgeable and timely, they have stayed in constant contact throughout the project. They packed out everything from the first floor and managed the furniture as if it were their own. We chose the company that laid the original floors to refinish the hardwood floors. While we were out of town, the flooring technicians ran into a problem. Randy (SERVPRO project manager) came by and managed the issue and resolved the problem, even though it was not his crew!! I cannot say enough good things about these guys. They go above and beyond to satisfy the customer. If you have the misfortune to need these types of services, call them. They will not disappoint you. Susan
Oger was here when I had issues with a water leak in my kitchen early January. I was so impressed with him that when I needed help with water restoration again recently, I immediately thought of SERVPRO of Union County. He is so professional, polite, kind and goes above and beyond at offering good customer service! He had to check under my house in January for water damage and found a large ant pile. Took a picture for me and emailed them to me so I could see where the problem was coming from. He didn't have to do that. You are lucky to have him and I would recommend your service. JUST b/c of his professionalism.
We were extremely pleased with the excellent support from all of the SERVPRO staff during a stressful time in our lives. All staff" went the extra mile" to assist us and provided calm and professional advice and information. The office telephone staff also went beyond their duties to communicate with us during this time. I would highly recommend SERVPRO of Union County to anyone who is in need of their unique services.
Thank you for fixing our living room after the heavy rain! We are so pleased.
SERVPRO was extremely polite when they arrived at my home, even with the stressful situation they remained calm and got the work done!
Thankful that SERVPRO was able to save our basement from all the mold. It looks and smells so much nicer down there!
After the school was flooded due to a prank, I'm glad we were referred to SERVPRO- They were there quick and immediately started drying the place out!
After the snow melted and flooded our basement, SERVPRO extracted and dried the area for us. Thank you! Life savers!
Thank you SERVPRO for helping after that big wind storm! The tree fell right on our roof causing a hole and you guys were there to help up in no time.
After our shop was broken in to, Serpvo came and boarded it up for us within the hour. It was a huge relief.
After mold was spotted in our kitchen, my wife called SERVPRO. So glad we did. They had everything out in no time.
So glad we called SERVPRO when our business had a roof leak. Not only did they suck up all the water but they repaired the roof. Looks great.
After my washing machine leaked EVERYWHERE, I'm so glad we trusted in SERVPRO to help. They are awesome.
Mold is horrible but SERVPRO was the complete opposite. A delight to work with.
THANK YOU! After the fire I was a mess but you guys made the process so much easier than I thought!
I will be recommending to anyone I hear talk about needing services performed! SERVPRO was great!
LOVE everything SERVPRO did. Kind staff, great customer service, and they made us feel like family!
So glad my husband called SERVPRO after the dishwasher overflowed. They made the process so easy and the outcome was perfect.
The office's meeting room looks great. The management was pleased with the outcome. We will use again.
Thank you for all SERVPRO has done. My carpets look brand new.
Thank you for saving my house! You guys were wonderful!
Thank you to everyone at SERVPRO that gave me my home back after the fire. We are so grateful.
I don't think my kitchen has ever been so clean! Thank you! I'm definitely telling my friends!
After our home tested positive for mold, I'm glad we trusted SERVPRO to remove it and clean out house! Now we can sleep with a peace of mind and not worry about nasty mold!
I had SERVPRO come out of clean all the carpets in my home. I was taken back by how well they looked when I arrived to my house that afternoon! Great job!
I was incredibly impressed with the ease and how simple Shaun and his team turned, what I consider a very stressful situation. I am very busy and appreciate that I could just turn it over to them while I focus on my other projects.
HATS OFF TO SHAUN, KIM AND EVERYONE ELSE AT SERVPRO OF UNION COUNTY! A+ ALL THE WAY!!!
Everyone was so helpful! It was very late on a Saturday and they were all happy and not complaining. We are very pleased with the service we were provided. It was fast and really helped us when we had no clue what to do.
After our home was flooded, we didn't know what we were going to do. But we are so glad we called SERVPRO and got those services done. They did a great job and we couldn't be happier.