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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Steps SERVPRO Takes to Restore Commercial Water Damaged Carpet

5/9/2021 (Permalink)

Restoration of Wet Carpet from Commercial Water Damage

Very little smells worse than wet carpeting from a commercial water damage event. This odor is even more significant when the water sat overnight and discovered the next morning. Because of the way water degrades quickly, fast clean-up is vital to stop the investment in the property's carpeting from becoming a water loss casualty.  

Since SERVPRO technicians are available 24-hours daily to cleanup commercial properties, the fast action makes the difference between whether it is a clean, gray or black water mitigation for the property. 

Safety First in Water Cleanup Situations

SERVPRO technicians test the water to ensure there are no harmful bacteria or chemicals present and choose the appropriate extraction methods for fast removal of the water. If exposure to water included sewage or sat longer than 48 hours before cleanup, carpet requires removal per biohazard disposal methods. 

Carpet Cleanup Requires Specialized Applications

Due to the porous nature of commercial carpet and padding, a standard wet/dry vacuum cannot do the job sufficiently to avoid odors or the potential for mold growth. SERVPRO has powerful equipment with specific attachments to work on carpet and eliminate most of the water for faster drying.  

Mold is Always a Concern

After water damage, particularly in porous materials such as carpet fibers or behind baseboards, technicians apply proactive efforts to limit the possibility of mold growth. These efforts include thorough drying, antibacterial cleaning solutions, and the use of antimicrobial sealants.  

Deodorizing is Crucial

Water leaves its unique signature scent, and SERVPRO technicians often use a multi-layered approach to treating odor left behind, especially in the carpet fibers. Covering foul odors is not enough, and the technicians deploy equipment designed to neutralize airborne odors at the molecular level.  

Sealing After Cleaning Keeps Carpet Looking Great Longer

Once the carpet in the commercial property has soils and residues removed, the application of a professional-grade fiber sealer assists in keeping high traffic areas looking cleaner for longer and with regular maintenance can work to extend the life of your commercial carpet thereby protecting your investment. 

Call SERVPRO of Union County today at (704) 764-3216 when you need fast action against commercial water damage in your New Haven business property. They arrive fast and work to get your business reopened without a sign of the damage "Like it never even happened."  

A Few Commercial Water Damage Mistakes That You Should Avoid

5/9/2021 (Permalink)

Commercial Water Damage Swelling Subfloor Damages Tile

One of the reasons many owners install ceramic tile in commercial offices is that the tile can withstand lots of foot traffic and lasts much longer than carpeting. Tile also maintains the original finish and can be easily cleaned. Few people realize that tile can be damaged when a water leak floods a tile floor.

SERVPRO has been responding commercial water damages in your area for many years. Our team's experience and certifications allow us to provide emergency services for water, fire, and storm damage whenever it occurs on a 24/7 basis.

Why Tile Floors May Crack

Whenever a water leak occurs, the water can spread rapidly over a tile floor. With nothing to absorb the water, such as a carpet, water may cover the entire floor in minutes. If the leak is identified quickly and repaired, many customers assume all that is needed is to mop up the surface water, allow it to dry for a few hours, and normal business activities can be resumed.

Tile and the grout are always sealed at installation. However, over time, cracks may appear in the grout, or there may have been areas that remained porous. Water sitting on a tile floor can seep in between the cracks or around edges to the subfloor below. Once the subfloor becomes wet, the wood may swell, placing pressure on the tile, causing further lifting or even cracking of tiles in the area.

SERVPRO can help remove standing water from your commercial building as well as test subfloors to ensure the floor is dry and not cause damage sometime later. If the subfloor can be reached from the floor below, drying from the bottom may be considered. Small holes can be drilled into the grout to assess the moisture levels. We also use non-penetrating meters to assess moisture levels.

Let SERVPRO help to prevent tile breakage or loosening. We can clean up after a water leak and monitor the subfloor to avoid potential future problems.

Call SERVPRO of Union County at (704)-764-3216 for 24/7 service. We're Faster To Any Size Disaster.

Fire Damage Tips for Homeowners

5/9/2021 (Permalink)

If you have experienced fire damage in your home, here are some important things to know before SERVPRO gets there:

  • Limit movement in the home to prevent further damage
  • Place dry colorfast towels or old linens on carpeted traffic areas to prevent more soiling
  • If the electricity is off, empty the freezer and refrigerator and prop the doors open
  • Wipe soot from the chrome on kitchen and bathroom faucets and appliances then protect them with a light coating of lubricant.
  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting with SERVPRO
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

These tips are important and will help you get back into your home as soon as possible. If you have any questions, call SERVPRO of Union County at (704)-764-3216.

Garage Fire Damage Can Be Mitigated By Professionals

5/9/2021 (Permalink)

Garage fires are not something the average homeowner has to consider every day, but according to the US Fire Administration, approximately 6,600 garage fires occur in the United States every year. The most prevalent cause of these fires is electrical failure. A light with faulty wiring that catches fire near flammable materials like a wooden workbench can be all it takes for fire damage to affect your home.

When fire damage occurs in your residence, SERVPRO technicians and franchise owners have extensive training in cleanup and safety.  Commercial-grade materials and comprehensive education mean that homeowners get a safer, more thorough clean that protects their home and possessions.

Tips for Preventing Garage Fires
• Keep your garage clean. Not only does clutter make it easier to address a fire when it happens, but it also means fewer materials available to stoke the flames.

• Store flammable materials separately. Put aerosols, motor oil, propane, paint, and other flammable items in a shed or other area unconnected to the home.

• Avoid overloading outlets. Overloaded outlets are one of the most frequent causes of garage fires, so be mindful of electricity use to minimize risks. Using extension cords can create additional risk for wire failures that can start a fire.

• Install a heat alarm. Many garages do not have smoke alarms and may set them off accidentally due to hot temperatures or exposure to dust and fumes. Heat alarms can alert you to unusual changes in temperature that indicate a fire more reliably.

SERVPRO Can Restore Your Possessions
After a team reaches your home, they can get started right away on addressing soot, fumes, and residues generated by a garage fire. SERVPRO uses a variety of advanced cleaning techniques to restore items, including wet and dry cleaning, immersion in eco-friendly cleaners, and much more. If your tools and home repair items are covered in soot, ash, or residues, a combination of immersion, abrasives, spray cleaning, and other techniques may be utilized for restoration.

Lingering odors are common after a fire and can be combated with a combination of industrial cleaners, adequate ventilation, odor counteractant beads, and commercial-grade deodorization. If air is particularly dirty, HEPA air scrubbers can catch odor-causing particulates as small as 0.3 microns in size.

SERVPRO of Union County is Faster to Any Size Disaster, no matter when it occurs in your home. Call (704)-764-3216 today to get speedy and reliable emergency service.

3 Most Common Causes of Fires

5/9/2021 (Permalink)

While some house fires are relatively minor, they generally destroy belongings and disrupt lives. We’ve seen first-hand how stressful a fire can be, which is why we’re advocates for fire prevention. Below are some of the most common causes of house fires in your area!

  1. Cooking-related fires. We all love to cook, but did you know cooking-related fires are the number one cause of house fires in the entire U.S? We certainly encourage you to continue cooking, but practice kitchen safety and don’t leave the kitchen unattended while it’s in use!
  1. Electrical fires. In today’s society, electronics and appliances are an essential part of our lives. They can be a great convenience, but electrical fires are a problem that many homes face each year. Electrical fires can occur for a number of reasons, and this article offers some great tips.
  1. Heating equipment fires. Now that the cold seasons are here, most homes will start using heating equipment. While these are great for staying warm, the heat they generate can cause nearby flammable objects to catch fire. Whether it’s your fireplace or a space heater, keep this equipment at least 3 feet away from flammable objects!

The above are some of the most common causes of house fires in the area, but they are by no means the only ones. If you do have a house fire, know that our team at SERVPRO of Union County is available 24/7 to clean up and restore your home’s fire damage!

Tornado Watch vs Tornado Warning

5/9/2021 (Permalink)

Meteorologists use a lot of different terms to describe weather patterns and conditions. In some cases, however, these terms convey important information to local audiences. As we approach summer, we might hear more about tornadoes and other storm systems. That’s why it’s important you know the difference between a “tornado watch” and a “tornado warning.”

Tornado Watch

Authorities issue a tornado watch when conditions are right for a tornado to form. While there isn’t an imminent threat in this situation, the conditions could worsen. In any event, when a tornado watch is issued, move indoors and keep an eye on the local news for updates.

Tornado Warning

A tornado warning is a more urgent alert that is only issued when a tornado has actually been spotted or when one is imminent. When this has been issued, you should move to a safe place in your home or shelter and wait there until it’s been deemed safe to do so.

Your Disaster Cleanup Professionals

Tornadoes are extremely powerful storms, so even if you and your family are safe, your home may not be. Fortunately, if you do have storm damage, our professional team at SERVPRO of Union County is available 24/7 to clean up and restore your home!

What To Do if a Tree Falls On Your Roof

5/9/2021 (Permalink)

When a tree falls on your roof, it causes two problems: it damages your home’s structure, and it exposes your home to the elements. Each year, we get dozens of calls from people who have had trees fall on their roof and are unsure of what to do. It’s not a quick process, but there are a few steps you can take!

Remove the tree. This might seem like an obvious first step, but we’ve had countless calls from people who haven’t even removed the tree. Until the damaged area of your roof has been cleared, it can’t be covered. We recommend calling your local tree removal company.

Tarp exposed areas. Unless you’re lucky, a fallen tree will likely cause damage to your roof, generally leaving it exposed. To ensure outside elements don’t get in and cause more damage, you should have it tarped. In some cases, the tree removal company will do this for you, but if not, you will need to contact a roofing company.

Contact a roofing company. Even if the roof is tarped, you’ll need to contact a roofing company to determine the next phase of repairs. After all, the tarp is only a temporary solution!

Call a disaster restoration company (if applicable). If the tree fell because of a storm (or if a storm hits before the damage can be properly tarped), you’re likely going to have rain damage on the interior of your home. A water mitigation company will dry the affected areas and treat it with an antimicrobial treatment to prevent mold growth!

A fallen tree can cause a lot of damage and headache, but with the above steps, you can get your life back on track. If you have water damage  and need a disaster restoration company, our team at SERVPRO of Anson, Stanly, & Richmond Counties are available 24/7 to make it “Like it never even happened.”

Services You May Need if You Have Fire Damage

4/30/2021 (Permalink)

Fires can cause a lot of damage, and the cleanup and restoration process can be extensive. Over the years, we’ve had to help many homes and businesses recover from fire damage, so we know the many pain points our customers face. There are actually many different problems that fire damage can create, but we offer many services that can alleviate those issues.

Odor Removal

Besides bringing up bad memories, the smoky smell that lingers after a fire can cause headaches and other discomfort. This odor can be extremely difficult to get rid of, but we offer odor removal services that completely eliminate any offensive smells.

Duct Cleaning

After a fire, soot and other contaminants will settle all throughout your home—including your duct system. These particles can lead to health issues and should be immediately addressed. We perform HVAC cleanings that remove and seal contaminants in your ducts. This keeps your ducts clean and your air fresh!

Carpet and Upholstery Cleaning

 Soot and smoke can soil your carpet, curtains, and upholstery. Improper cleaning can actually lead to more permanent damage, which is why our team offers professional cleanings. We use industry-standard products and techniques to remove soot and return your belongings back to its pre-fire condition.

Contents Cleaning

Your belongings are what turns a house into a home. Fire and smoke can cause seemingly irreversible damage to your possessions, but our team has both an on-site textile cleaning facility and a contents-cleaning warehouse. We use cutting-edge technology and techniques to clean your belongings and make it look “Like it never even happened.”

SERVPRO of Union County is available 24/7 to help you and your home recover. If you have fire damage and need professional help, call us anytime at (704)-764-3216

We Professionally Clean and Disinfect Business

4/30/2021 (Permalink)

SERVPRO is Here to Help

The COVID-19 pandemic has caused a lot of uncertainty and disruption both around the world and here in our community. We’re here to remind our customers that we’re cleaning experts who adhere to the highest cleaning and sanitation standards. Although the coronavirus outbreak presents a challenge. Our team at SERVPRO of Anson, Stanly, & Richmond Counties will be glad to serve you.


Local Cleaning Experts

We are prepared to clean and disinfect your business in adherence to protocols set forth by the Centers for Disease Control and Prevention. Our staff has more than 11 years of experience in dealing with biological contaminants, and we will provide deep cleanings that go beyond the scope of work that regular janitorial staff performs on a daily basis.

We also consider the health and safety of you and our employees. Our team will wear full PPE to reduce the risk of contamination.


We Clean High-Risk Areas

We work carefully to follow the CDC’s recommendations for cleaning and disinfecting. They encourage the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:


  • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment


Specialized Products

There is currently no product tested against this particular strain of the coronavirus, but we are following all guidelines as approved by the CDC and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. As additional guidelines are made available, we will continue to adapt our cleaning process so that we adhere to the highest standards.

Call Today for a Proactive Cleaning

If your place of business needs deep cleaning services, call our experts today—SERVPRO of Union County. Call us today! (704)-764-3216

Cleaning and Restoring Damaged Items

4/28/2021 (Permalink)

Fire and water emergencies can bring homeowners many checklists, worries, and questions. The question of whether they will have to replace all clothing and textile items may plague many homeowners. During the process of cleaning and restoring, personal items and valuables are sorted to determine what is salvageable and what is not. Cleaning salvageable items is a part of the restoration process.

Traditional washing machines, home-owned or industrial, do not have the capability to properly clean water, mold, or fire damaged clothing. The Esporta Washing System cleans twice as much than a dry cleaner can. The Esporta cleans 90% of all damaged soft contents including clothing, bedding, stuffed animals, leather shoes or purses, and more.

The Esporta Washing System uses a hydraulic cleaning method. This method uses water as pressure to force contaminants out of any items. This system differs from a traditional washing machine, as a traditional machine uses blades or paddles to press against the items, proving to be ineffective against organic or inorganic contaminants.

The detergent used in the cleaning process is also what sets this washing system apart from other methods. The proprietary detergent is harsh on contaminants but gentle on the environment. The blend is free of any hazardous chemicals, proving to be kind to those using the washed items, anyone operating the machine, and to our planet.

SERVPRO of Union County has accessibility to the Esporta it gives us an edge on our competitors in providing quick, quality service and ensuring as much of our customer’s contents are restored. Restoring and cleaning your salvageable items usually helps to expedite the process of dealing with an insurance claim and returning back to your normal life. SERVPRO of Union County also eases the worries and many steps that comes with a fire or water damage emergency. We offer inspection, cleaning of both buildings and items, along with restoration.

For your next fire or water damage emergency, contact the pros at SERVPRO of Union County

Removing Tobacco Odors In Your Home

4/27/2021 (Permalink)

The smell of cigarette smoke can permeate a home and give it a stale smell. Thirdhand smoke refers to smoke that settles onto surfaces of your home and they remain long after smoke has ceased. If you have recently quit smoking or have moved into a home where the former residents smoked indoors, you may be exposed to this type of passive smoke. Smoking also causes hundreds of deaths each year due to fires. Regardless of the reason behind your cigarette removal need, home deodorization is high on your list of priorities. If you have allergies or asthma, cigarette smoke can be especially irritating.

This odor can be difficult to remove. This is because cigarettes leave behind

  • Toxic and irritating gases
  • Tar vapors
  • Smoke residue

Cigarettes produce toxic and irritating gases such as phenol, ammonia gases and carbon monoxide. They also release tar vapors that become sticky. These vapors, residues and gases are able to travel everywhere.

Ozone, or O3, is one of the few home deodorization techniques that actually works to combat this. That is because an ozone generator eliminates odor by oxidizing the air. The oxidized air is circulated through the air just as smoke is and so is able to get to all the places cigarette smoke does, effectively getting rid of the smelly residue.

If you have a smelly home, you can hire SERVPRO of Anson, Stanly, and Richmond Counties that can help you identify the source and eliminate the problem. Many odors can be removed without a trace. Although cigarette smoke is one of the most offensive and prevalent odors, it is not the only one. Home deodorization can also include pet odors, mold growth, spill odors and other foul smells.

Oxidization is just one of many ways specialist might remove offensive smells. Sometimes special equipment and treatments are necessary to clean air ducts, carpets, upholstery and hard surfaces.

If cigarette smoke is the culprit, all of these surfaces and areas must be deodorized for your home to smell fresh and clean again. If you are feeling overwhelmed, you might benefit from a trained odor specialist at SERVPRO of Anson, Stanly, Richmond Counties

Call us today, 704.474.7190 to schedule an estimate, SERVPRO of Anson, Stanly, Richmond Counties

Fire, Smoke, Water, And Mold Damage Restoration

4/27/2021 (Permalink)

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures at SERVPRO of Union County.  

We have a wide variety of residential and commercial services to our clients. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

  • Fire damage restoration
  • Restoration of water damage
  • Restoration of storm destruction
  • Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of Union County is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

Call us today at (704) 764-3216, and we respond immediately.

List of Services

4/26/2021 (Permalink)

We cover a range of restoration and cleaning services for your commercial or residential property.  When the unexpected happens, you can count on SERVPRO of Anson, Stanly & Richmond Counties to make it "Like it never even happened." 

Restoration

  • Fire, Smoke and Soot
  • Water Removal & Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs & Contents Restoration
  • Electronics & Equipment
  • Document Drying
  • Contents Claim Inventory Service
  • Lead Abatement (RRP)

Cleaning:

  • Air Ducts & HVAC
  • Biohazard & Crime Scene
  • Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization
  • Dumpster & Debris Removal
  • Dry-Cleaning
  • Data Center Cleaning
  • Vandalism & Graffiti
  • Trauma & Crime Scene
  • Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Anson, Stanly & Richmond Counties to get things back into working order.  Give us a call today 704-474-7190.

Common Causes of Water Damage

4/26/2021 (Permalink)

Common causes of water damage

A homeowner needs to know the risks of flooding and take measures to avoid it in anyway possible. This is because flooding can be significantly damaging to your home. When flooding occurs a homeowner should be prepared to take quick action to reduce the long-term damage that the flooding causes.

Causes of Water Damage

Water Damage comes from several different sources. Hurricanes and other storms can also cause flooding and an increase in the overall water level. Homeowners can have water pipes freeze and break and cause flooding. General rain can also cause your home to flood.  

Problems Associated with Water Damage

Water can be incredibly damaging to your home. Floodwater can damage your personal possessions, lead to the growth of mold colonies which can damage your homes value as well as your health, and lead to electrical fires. It is essential for homeowner to resolve water damage as quickly as possible and to take steps to prevent it from occurring in the first place whenever possible

How to Handle Water Damage

When flooding occurs in your home it is essential to address it as soon as possible. To what extent you can, mop up the moisture from the flooding and remove it as quickly as you can. Then look to hire a consultant that provides flood remediation services like SERVPRO of Anson, Stanly, & Richmond Counties. We will inspect your home and suggest services to help remediate the flooding that is there. They will dry out your home, apply mold inhibitors which prevent the spread of mold colonies, and provide recommendations for other services that can help your home recover from flooding quickly and thoroughly.

Spring Cleaning

3/11/2021 (Permalink)

With the arrival of Spring it is a great time to think about those "Spring Cleanings".  

Hear at SERVPRO of Union County, we have a large group of technicians that have extensive cleaning experience from mold, bio-hazard, post construction cleanup to everyday cleaning and maintenance of a home.  

With an extensive spring cleaning of your home you should also think about a duct cleaning.  We offer duct cleanings here at SERVPRO of Union County as well.  We can quote most residential homes over the phone.  So give us a call today!

Spring is a great time to think about these types of cleaning.  So give us a call today at 704-764-3216 to schedule your estimate today for the cleaning and/or duct cleaning services as well.  

We look forward to speaking with you.  

Does your Union County home have a mold problem?

1/22/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –704-764-3216

Winter Fire Safety

1/22/2021 (Permalink)

During the winter months the risk of home fires increases. 

According to the National Fire Protection Association (NFPA), home fires occur more in the winter than any other season. 

  • Kitchen Fire
  • Wood Heaters
  • Kerosene Heaters
  • Space Heaters
  • Candles
  • Overloaded Circuits

All of these are hazardous to your home.  Make sure that when you are using these that no flammable objects are more than three feet away.

Make sure that you have working smoke detectors and fire extinguishers. 

If you are going to be away from your home, you should make sure that none of these items are left running or open flames unattended when no one is home. 

In the event that you have a fire, do not panic call 911. 

After the fire is contained, please reach out to SERVPRO of Union County at 704-764-3216.

We will dispatch our emergency team to assist you.  

Emergency Water Damage

1/22/2021 (Permalink)

SERVPRO of Union County will respond to your emergency water call 24 Hours a day.

  • 24 hour on call staff
  • 24 hour answering service
  • Rapid Response time
  • Large Loss
  • Insurance company communication

SERVPRO of Union County has a team of experienced personnel that is on call 24 hours a day to be on site as soon as possible to handle your emergency water issues.  We will be at your home ready for the water extraction and removal of any damaged materials affected by the water.  We will set all the necessary equipment to make sure that dry the home out as soon as we can.

Feel free to call us at 704-764-3216

Kitchen Grease Fire

1/22/2021 (Permalink)

Grease fire occurs when the oil becomes too hot.  

If you have a grease fire, first do not panic. Here are some steps to help you in the event that a fire does occur in your home.

  • Cover the flames with a metal lid or cookie sheet
  • Turn off the heat source
  • DO NOT ADD WATER
  • DO NOT REMOVE THE PAN FROM THE AREA
  • Small fire add baking soda

A grease fire is very dangerous if you were to remove it from the area.  Moving the pan will cause the grease to spread and increase the range of the fire.  

Once the fire is contained, there will be a very strong odor in the home.  After the fire department has inspected the area and it is now safe to return into the home, you should then consider contacting your insurance company and your local SERVPRO.  SERVPRO of Union County will send out their specialized team in order to clean the home and the textiles and contents in the home.  We have a very strong team of professionals that specialize in this area and are always willing to assist.  

We understand that this time is very stressful and we are always here to help.  Please call us at 704-764-3216.

Before the Storm: Flood Prevention

2/18/2020 (Permalink)

Did you know? Flooding is North Carolina’s second most common natural hazard. Many wether agencies are reporting that floods and hurricanes are becoming more extreme with each passing year. The damage caused by these intense storms can ruin homes or entire communities for weeks, months or even years. With storms like Hurricane Dorian hurtling through North Carolina, it is important that you know how to prepare for flood damage as best you can before it happens. 

One of the best ways to prepare for flooding is to elevate any electrical components. This includes sockets, switches and wiring. These sources should be elevated at least twelve inches above expected flood levels. By elevating these components, you are preventing a potential safety hazard during the recovery and restoration process after the storm has passed. 

Another great way to prepare for flooding is to waterproof your basement. While this can be a greater investment into your home, it pays off greatly if you reside in a region that experiences flooding often. Additionally, a battery-operated backup generator is a great machine to consider adding to your home incase of a power outage during a storm. 

Moving your furniture and valuables to a safe area is an important step in the preparation process. Consider storing important documents like birth certificates and insurance policies in waterproof boxes or sealed bags. 

Above all, the safety of you and your family is the most critical step in the preparation process. If flooding does occur, be sure to call SERVPRO for all of your flood damage restoration needs. Our office is ready to start your recovery and restoration plan to make it “Like it never even happened.”

How We 'SERV': Local Restaurants and Water Damage

2/18/2020 (Permalink)

Local restaurants tend to use more water than your typical business. From cooking to cleaning, restaurants use water in almost every aspect of their work. Because of this, these businesses can be affected by water damage more severely than others. For example, sprinklers are necessary in every restaurant as fires are more typical in the kitchen. However, excessive water can lead to water damage and ruin carpet, cloths, fabric and food. Additionally, busted water pipes can leak or crack, causing serious damage to anything around it. Even water overflow from restrooms can create a major problem for a restaurant. If left untreated, mold can form and spread under carpet, tiles or in wall paneling. Textiles will lose their color and walls will stain from excess moisture. 

Thankfully, SERVPRO is a choice solution for all of your commercial and water damage needs. Our specialists can answer any questions you may have about your restaurant recovery process. Additionally, our crew determines the type of water damage and creates an effective plan of action, resulting in a speedy start to your restoration process. SERVPRO’s team of trained professionals then begin water removal and extraction through our highly effective equipment. Water and moisture is pulled out of every surface and material found in the affected areas to ensure no mold can develop over time. Lastly, SERVPRO is able to restore your items through specialized cleaning techniques with industrial air scrubbers and fogging equipment. 

Whatever type of water damage your restaurant may be experiencing, SERVPRO is here to help recover and restore your belongings. Our crew of trained professionals will ensure your restaurant is back in business as soon as possible and that your equipment is left “Like it never even happened.”

How Can SERVPRO Serve Your Business?

2/18/2020 (Permalink)

With the innovations of SERVPRO’S Emergency Ready Profile (ERP) system, a business owner is able to upload individual portfolios of their business and locations to our servers. But what exactly does that mean for small businesses? In the event of an emergency at your business, like after a flood, fire or storm damage occurs, our technicians are able to view and obtain critical information before they even arrive on site. In critical situations, this can save valuable time and your business can benefit from faster response times. Additionally, our technicians receive more details about your situation, allowing them to create a more effective plan of action. So what are other ways businesses can benefit from this system?

Our ERP system allows businesses to create custom profiles for each business location or franchise. If multiple locations have been affected by the same disaster, our technicians are able to view each store layout and specifications so that we can put together the most effective plan for each location. This system enables business owners to avoid the confusion and strains that follow dealing with disasters in multiple business locations. Additionally, businesses with unique or complex layouts can store blueprints, eliminating time spent on finding water mains, pipes and electrical breakers. This cuts down on time used by technicians looking for critical sources on site. Older commercials buildings can be vulnerable to more severe water damage, making quick response time a top priority. Whether it be new or old, your business will benefit from the effectiveness of SERVPRO’S ERP system.

The Life of Mold

2/12/2020 (Permalink)

Close your eyes and picture a seed. It’s small, simple and ready to be carried away to find a home. Before mold forms, it starts off as a small spore, bearing the likeness of a seed. Spores can be smaller than a pinhead and undetectable to the eye. But inside of this spore are thousands of more spores. Once that spore is broken, these internal spores are released into the air. Airflow then carries these spores away until they find a place to land. When these spores find a surface to settle on, they may lie dormant or immediately begin to spread. Spores wait for the right environment to grow in, which are determined by temperature, food and moisture.  Mold typically grows best in temperatures between approximately sixty and eighty degrees. However, some forms of mold can withstand freezing temperatures or survive in one hundred degrees temperatures. It also feeds on organic materials in surfaces, like wood, drywall and natural fibers and is attracted to high moisture and humidity levels. 

Wherever these conditions are present, mold may not be far behind. The combination of these conditions depends on the speed of which the mold grows. If you suspect mold in your home or place of business, do not hesitate to contact SERVPRO for all of your mold remediation needs. We can restore your property to it’s fullest potential and make it “Like it never even happened.”

Fire Restoration: Cleaning Basics

2/12/2020 (Permalink)

At SERVPRO, our goal is to restore your belongings, home or business to its pre-fire condition. Depending on the amount of damage and its severity, our SERVPRO experts must assess the needs of your property and find the most efficient clean up solution. But where do we begin? 

First, our highly qualified team locates smoke residue by inspecting the afflicted area. This inspection starts at the source of the fire. We then follow its path and trace the distance of the smoke throughout your property. Next, we identify the type of residue left behind. Several types of residue may exist even within the same affected area. Our restorers will choose the best cleaning solution to address each type of residue. 

Additionally, the type of afflicted surface is identified. Like residue, types of surfaces affect what methods and solutions will be used to most efficiently clean your belongings. We carefully inspect each aspect of this process to ensure that your materials are preserved. Using wet and dry cleaning processes, we are then able to remove residue particles from your surfaces. Lastly, we carefully dispose of all of the residue, debris and cleaning waste used in the process. 

Each step of our Fire Restoration process is important to bring your property back to it’s preloss condition. Our detail-oriented team ensures that all of these steps are applied appropriately and that the most efficient methods are used to best ‘SERV’ you.

Identify Your Moisture

2/12/2020 (Permalink)

Removing moisture and drying materials can prove to be a difficult project depending on how the moisture is held within the surface. Understanding the different types of moisture will allow you to remove it more efficiently. 

Surface Water

Surface water is the first type of moisture confronted during the drying process. This is the liquid moisture that sits on top of a material. This excess can be removed through various methods like extraction, mopping, wiping or pumping. After the removal process, all other remaining surface water can be easily dried by applying warm airflow to the material. Warm airflow applied directly to the material creates a quick and efficient evaporation process.

Free Water

Free water is moisture that has already absorbed into a material. This can happen when surfaces come in contact with water or are exposed to humidity in the air. Although this type of moisture is already absorbed into the material, it is still considered “free” water, as it has not chemically bonded with the material’s molecules. As airflow is applied to the material, free water begins to rise to the surface of the material and starts the  evaporation process. To create a faster evaporation process for free water, a higher temperature and a lower humidity ratio must be applied. 

Bound Water

Bound Water is moisture that has been absorbed into a material, such as wood, as has chemically bonded with the cells of that material. This is a much slower evaporation and drying process. First, the chemical bond has to be broken from the wet areas of a material. A warm airflow is usually not enough to create this reaction. However, heating the wet material can increase the rate of evaporation. Creating heat within the material forces bound water to release its chemical bond and pushes the water to the surface. 

Humidity, airflow and temperature are all important factors in the drying and evaporation process. Each of these aspects must be addressed depending on which type of moisture has come in contact with a surface or material. Knowing the differences between these types of moisture can better help you tackle these water damage issues.

How Mold Affects You and Your Home

1/22/2020 (Permalink)

Did You Know? Exposure to humid and moldy environments can result in a variety of issues. We come in contact with areas that are likely to have mold every day. Such areas include ventilation ducts, carpets and crawl spaces. Outside of your home, mold can grow in wooded areas, in cut grass and even compost piles. 

Mold aids in breaking down dead organic matter, like dead trees, leaves and plants. But inside your home, mold can be extremely dangerous. Mold reproduces through spores, which are carried through the air. And when these spores land on a moist or wet surface, they begin to grow rapidly. Exposure to mold can cause a number of  issues that could affect your daily routines, your home or your place of business. When we are able to control moisture, we can control mold. If you’ve noticed signs of mold in your home, it is best to clean it up promptly and asses the water issue as mold and water can quickly cause damage to your home. 

As a trusted leader in the restoration industry, SERVPRO of Union County provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.

Four Ways to Prepare for a Fire Emergency

1/22/2020 (Permalink)

No one can tell when there will be an emergency. More than one-third of fire related deaths are caused by fires in houses where there are no alarms. Most of these smoke alarm failures usually result from batteries that are missing, disconnected, or dead.

Here are four tips to note that might avoid a fire catastrophe in your home:

  • The National Fire Protection Association recommends the installation of smoke alarms in every bedroom, outside all bedrooms and at every level of your home
  • Test smoke alarms at least once a month using the test button 
  • Smoke alarm batteries should be replaced every year  
  • After ten years of use, all smoke alarms should be fully replaced and reinstalled

You never know when tragedy may strike. Consider each of these tips to protect you and your family year round. As a trusted leader in the restoration industry, SERVPRO of Union County provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.

After a Fire: Fire Damage Repair and Restoration

1/22/2020 (Permalink)

The effects of a fire in your home or business can be devastating. After the firefighters leave, you are left with the aftermath of not only fire and smoke damage, but also water damage and flooding from the firemen’s efforts. Fire and water damage can leave your home or business vulnerable, unsafe and unlivable. SERVPRO of Union County is trained to clean and restore your home with little disruption. Our restoration process includes some of the following pertinent services to repair your home as quickly and efficiently as possible:

    • Emergency contact: SERVPRO is staffed 24 hours a day with representatives ready to help connect you with a nearby team
    • Inspection and fire damage assessment: Our professionals will carefully inspect all damages to determine the extent of the fire
    • Immediate board-up and roof-tarp service: Our team responds quickly by covering exposed areas to maintain security and protect against further damage
    • Water removal and drying: Water removal and drying begins immediately and removes the majority of water. Dehumidifiers and air movers are brought in to remove the remaining water. 
  • Removal of smoke and soot from all surfaces: Using special tools, equipment and techniques, our experts will remove smoke residue and soot from ceilings, walls and  all other surfaces. 
  • Cleaning and sanitization: SERVPRO Professionals will clean all restorable items with special equipment to help bring your belongings to a pre-fire condition. 
  • Restoration: Restoration may involve several minor repairs such as replacing drywall, painting, installing new carpet, etc. Other major repairs may include reconstruction to areas of your home or business.

As a trusted leader in the restoration industry, SERVPRO of Union County provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.

Understanding Water Damage: The Three Main Types of Water

1/22/2020 (Permalink)

There are many different stages of water damage which can be classified in three types of contaminated water. Our SERVPRO professionals are trained to help you determine and assess the severity of your water damage. 

  • “Clean Water” - This type of water is from a “clean” source, such as a broken water supply line. If left untreated, clean water can quickly progress to one of the other severe stages of water damage. Length of time left untreated, temperature and contact with contaminants all determine whether or not clean water becomes dangerous.  
  1. “Gray Water” - This type of water is contaminated and could cause illness and discomfort. Examples of gray water include washing machine overflow, toilet overflow with urine (but no feces) or dishwasher overflow. 
  2. “Black Water” - This type of water is extremely contaminated and may cause severe illness or even death. Some examples include flooding from rivers or streams, toilet overflow with feces or standing water that has developed bacterial growth. 

Each of these types of water are dangerous in their own way. From damaging your home, business and belongings to serious health risks, water damage cannot go untreated. As a trusted leader in the restoration industry, SERVPRO of Union County provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.

Carpet Cleaning Tips from SERVPRO

6/15/2018 (Permalink)

SERVPRO of Union County offers carpet cleaning services to residential or commercial companies. When it comes to carpet stains be sure to attend to the situation as soon as possible. The longer a stain sits, the harder it is to remove. Here are some helpful hints on spot cleaning carpets:

Always pre-test before you begin cleaning! Choose an inconspicuous spot to use your cleaning solution. Dampen a white cloth with your cleaning solution, and blot carpet and inspect carefully for dye transfer or other changes in appearance.

Food – Drinks – Blood

Rinse the area with hot water and blot with a clean white towel. Mix 1 tablespoon of #485 StainZap into 16 oz. of hot water and apply to the affected area. Allow to dry 15 to 30 minutes and the stain should “disappear”. Rinse the area thoroughly with water and blot dry.

Sticky Spills

Scrape or blot up the excess spill. Dampen a sponge with a carpet and upholstery cleaner, and blot the area with your sponge until the residue is removed. If some color remains, follow the outline above for food and drink.

Urine – Feces

Rinse the area with hot water and blot dry. Apply a carpet and upholstery cleaner to a sponge and apply to the affected area. Blot up with a damp towel. If an odor persists, apply an odor and stain remove product. If the stain remains, follow up with the steps outlined for food and drinks.

Candle wax – Nail polish

For wax, melt and absorb wax with a warm iron over an absorbent cloth and blot with SERVPRO Solvent Spotter. For nail polish, blot with a non acetate nail polish remover until the stain is gone.

Cosmetics – Ink

Rinse the area with hot water and blot. Apply a carpet and upholstery cleaner to the area and blot it dry. If any stain remains, follow up with the steps outlined above for food and drink.

If all else fails...let the professionals handle those carpets while you relax!! Call your local SERVPRO today at 704-474-7190

SERVPRO Tips on How To Prevent Sewage Back-ups

6/14/2018 (Permalink)

Nobody likes to have a sewage back-up right?? Here are a few tips to prevent this issue in the future!!

  • Never pour grease down the drain. Grease looks like a liquid when you’re done cooking, but that’s because it’s still hot, hot, hot! As soon as grease hits your cold pipes, it cools down and becomes a solid, sticking to the pipes’ insides and trapping food residue. 
  • Don’t flush those solids! 
    This includes disposable diapers, hygiene products, or any other items that do not dissolve in water. Aim for the trash can, not the toilet!
  • Avoid throwing wet wipes into the toilet. 
    Even if the label says “flushable.” They can still become stuck in your pipes, especially if there are other things already trapped down there.
  • Beware long hair! 
    Hair is a major cause of pipe blockage, so instead of watching your hair go down (or not go down) the drain in the shower, take some action! Pick up any hair gathered around your drain and throw it out into the trash.
  • Never throw paper towels down the toilet. 
    Paper towels are built for absorption and durability, so they don’t break down easily when flushed; this often ends up causing issues in your sewer line.
  • Keep an eye on large trees growing near your sewer lines. 
    Trees are known for growing roots deep into the ground and causing movements or breaks in your pipes. So, it’s important to check nearby sewer lines and have them moved or repaired before the roots take over.

Remember to contact your local SERVPRO of Union County for assistance! We are always here to help!! 704-474-7190

Tips From SERVPRO About Duct Cleaning

6/4/2018 (Permalink)

Here are some tips from SERVPRO about knowing when your duct work is in need of a cleaning:

  1. Dust and dirt build up on your supply and return vent covers.
  2. Your home needs to be dusted more often than usual.
  3. A buildup of dirt or dust on the walls or floors surrounding vents covers.
  4. You’ve recently completed a home remodeling project.
  5. An increase in energy bills not caused by a spike in gas or electricity rates.
  6. Your air filters are dirtier during routine changes and/or need to be swapped out more frequently.
  7. The installation of a new furnace or air conditioner.
  8. Temperature is inconsistent throughout your home.
  9. Someone in your home is suffering from increased allergy and/or asthma symptoms beyond the norm for the season.
  10. A look in your furnace compartment shows a buildup of dust and dirt on internal components.

As always SERVPRO is always here to help!! Contact your local SERVPRO today for duct cleaning, Let us help clear the air!! 704-474-7190

Electrical Tips For Your Home

6/1/2018 (Permalink)

  • Routinely check your electrical appliances for cuts and breaks in their cords, on the side of caution and replace any appliance that has a bad cord, overheats, shorts out or gives off smoke or sparks. In addition, if a cord has 3-prongs, don’t remove the extra prong. The third prong is necessary to ground the appliance to prevent electrical shocks.
  • Ensure your home is equipped with GFCI (Ground Fault Circuit Interrupter) outlets near any areas that are close to water such as your kitchen area, bathrooms, laundry room, the garage or outdoor circuits. A GFCI outlet will automatically disconnect power when a plugged in electric appliance comes in contact with water or begins to “leak” electricity. These types of outlets can protect you and your family from fatal electrical shocks.
  • Examine your electrical cords periodically and discard any which are frayed or do not fit snugly into an outlet. Never secure a cord in place with staples and prevent overheating by not running them under furniture or carpeting, behind baseboards or near baseboard heating.
  • Never overload extension cords or wall sockets with too many appliances. If you need more electrical outlets, have them installed. It’s worth the money to have it done correctly and to code.
  • Periodically check your outlets and switches to see if they are hot to the touch. If so, get a licensed electrician to come and do a safety check on your entire electrical system. Wiring does wear out which can cause electrical fires to start in the walls and burn for some time before they become obvious. The electrical industry is always designing newer and better materials that increase the safety of your home.
  • Never touch electrical appliances or switches with wet hands, ensure electrical appliances in your bathroom do not fall into water and keep extension cords and portable appliances away from the bath or pool.
  • No wiring should be exposed from behind outlet and switch cover plates. Make sure your outlets have outlet covers throughout the entire house including the basement and garage. Replace cracked or broken covers and then cover unused outlets with plastic plugs. This is one area the homeowner can safely do it yourself and protect your children and pets from accidentally touching live wires.
  • Never try to extinguish an electrical fire with water. Make sure you have approved fire extinguishers in your kitchen, garage and laundry room and know how to use them. Make sure everyone in the family knows how to manually turn off the electricity if needed.
  • Never use bulbs that have higher wattage than recommend for the lamp or light fixture and take caution when using halogen lamps. These lamps operate at high temperatures and can create a fire hazard so keep them away from curtains, rugs or other furnishings that are flammable.
  • If fuses blow, circuit breakers trip, switches get hot or people are shocked, something is wrong. Don’t put off getting a reputable licensed electrician to come fix the problem.

Call your local SERVPRO today for help with Fire Restoration! We are always here to help 24/7!! 704-474-7190

9 SAFETY TIPS TO REMEMBER WHEN GRILLING

5/22/2018 (Permalink)

1. Grill outside and away from any structures

2. Make sure your grill is stable

3. Keep your grill clean

4. Check for propane leaks on your gas grill

5. If the flame goes out, wait to re-light

6. Take care around the grill

7. Be careful with charcoal starter fluid

8. Wear the right clothing

9. Be ready to put out the fire

**Have baking soda on hand to control a grease fire and a fire extinguisher nearby for other fires. If you don’t have a fire extinguisher, keep a bucket of sand next to the grill. Never use water to put out grease fire.

Spring Cleaning Tips!!

3/12/2018 (Permalink)

We all know how overwhelming Spring Cleaning can be. Below are some tips, on how to make this process easier:

Work from the top down, inside to outside, to avoid getting what you just cleaned dirty again.

Do one room, at a time to avoid unfinished jobs. Spring cleaning can be very overwhelming, so if you break the home up it does not seem to be as bad. The satisfaction of seeing one room sparkle will make the hard work feel like it's worth the effort.

When tidying, reduce trips around the house by temporarily depositing items in one spot en route to but not at their final destination.

Do two things at once.

While laundry is going, scrub the shower stall. 

Make small repairs. If you're not handy, hire someone. 

Invest in good rubber or vinyl gloves to protect your hands. 

Dust before vacuuming or cleaning the floor. Use extendable dusters for reaching above window and door casings and into corners. Household rags are invaluable for jobs requiring a damp cloth (natural fibers work best.)

Buy mops with a squeeze mechanism and a decent size heavy duty bucket. One with a measuring scale helps get soap-to-water ratios correct. 

Don't stand your brooms on their bristles. It will destroy their shape and diminish their effectiveness. A solution to this issue is to get a broom holder, like the Magic Holder 5-position broom organizer. 

Use a Swiffer for light dusting, or your favorite broom or vacuum attachment to clean hardwood floors. Then damp-mop with a mild cleaner such as Murphy Oil Soap. 

**Contact your local SERVPRO today for General Cleaning** 704-764-3216

Apartment Fire Safety

6/20/2017 (Permalink)

When you're living in an apartment setting, fire can be hazardous to not only you, but each of the other families that are residing there. Here are three top key points to remember when dealing with a fire in your apartment, or town home!

First off, prevention is key! Be sure to guard all flammable materials, especially cigarettes and candles. Also, watch for electrical hazards like fraying chords and overloaded power strips. When too may items are plugged into one outlet the source can over heart, spark, and result in a fire.

Secondly, be sure that all fire detectors have working batteries and are always ON. There should be working fire detectors on every floor of your residence, especially in the bedroom in case a fire should occur at night. The more detectors, the more possible alarms to alert your family. 

Lastly, be sure your family has an escape plan figured out in the event of any emergency or crisis. A person is less likely to panic or freeze when there is a set plan in motion. Being active and alert during a crisis betters the outcome! 

Tornado Safety

6/20/2017 (Permalink)

If you're in a building:

  • Have a portable radio for weather alerts and updates nearby.
  • Get to the lowest level of your home, such as a basement or storm cellar. If you don't have a basement, go to an inner hallway or a closet.
  • Keep away from all windows and glass doorways.
  • Do not use elevators because the power may turn-off, leaving you trapped inside.
  • Cover your head and eyes with a blanket or jacket to protect against flying debris and broken glass.
  • Keep pets on a leash or in a crate close by.
  • Stay inside until you're certain the storm has passed!
  • Do not leave a building to attempt to "escape" a tornado.

If you're in a mobile home:

  • Do not stay in a mobile home during a tornado. Even mobile homes equipped with tie-down systems cannot withstand the force of a tornado's winds.
  • Heed all local watches and warnings, and leave your mobile home to seek shelter as quickly as possible before a tornado strikes, preferably in a nearby building with a basement.
  • If no shelter is immediately available, find the lowest-lying area near you and lie down in it, covering your head with your hands.

6 Steps to Preventing Mold Growth

6/19/2017 (Permalink)

SERVPRO has released a report on the six steps to help prevent the growth of mold after water damage has occurred 

14,000 people daily are affected by water damage. It is important to know how to eliminate conditions in which may cause mold to grow and spread. 

All homeowners who have recently experienced water damage should be concerned about mold, as it can grow rapidly. The sooner an infestation is taken care of, the better.

Here are six tips to help reduce the likelihood of mold growth:

Remove the water as quickly as possible.

Use a wet or dry vacuum to soak up as much water as possible. This limits the possibility for the mold to grow.

Use fans to dry the floors and carpets faster.

It may take several days for fans to completely dry water damage. Leave them on constantly for at least a few weeks to help circulate cool and fresh air as well as speed up the drying process.

Dehumidify the affected room.

Mold grows in moist, warm and dark areas. Dehumidifying the room helps cool the air and limit mold and mildew growth. Any equipment you can use to dry the air and ground will be useful in mold prevention. Don't have proper equipment? Easy- call SERVPRO to help dry out your home.

Steam-clean your carpet.

Steam-clean any and all carpets to properly sanitize and wipe out any spores which may have started growing. Any water-damaged carpet padding may need to be replaced, but is still much cheaper than having to entirely re-carpet the house.

Sanitize walls and baseboards.

Anything that has been touched by storm water should immediately be sanitized. Clean any hardwood floors, walls, or other surfaces with soap, water, chlorine, and bleach to minimize mold growth.

Lastly, check affected furniture for any signs of mold growth that may have begun

Check all furniture for water damage, and remove the furniture from wet flooring. Water damage may hide itself under carpets or rugs, so be sure to thoroughly inspect the home.

Even following the above steps, it is likely that a mold infestation may still be present in the home. If any visible signs of mold are noticed, then an infestation/colonization has occurred. For any extensive mold damage situations, it is best to call SERVPRO!

Getting Vacation Ready

6/5/2017 (Permalink)

Going on vacation should be relaxing and worry-free which is why it is important to make sure your house is secure before you leave for your trip. Be SERVPRO ready so you don’t come back to damages in your home. Here are some tips for preparing your home:

Make Arrangements with an Emergency Contact

  • Choose a close friend or neighbor you trust as your emergency contact and provide them with all of your itinerary information in case they need to contact you.
  • A timer on lights will give the impression someone is home.
  • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
  • Make sure your mail is collected; burglars often look for homes with overflowing mail. 
  • The Post office can suspend your mail and deliver the day you get back. Just call your local Post Office for information. 

Take plumbing and electric precautions

  • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank or appliances.
  • Turn off the water valves to washing machines, sinks, and the dishwasher.
  • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
  • Check your smoke detectors to ensure they are working properly.
  • Adjust your thermostat for the season in the winter 55-60 in the summer 75-80 should help control usage.

 Right before you leave

  • Notify your security company that you are leaving town.
  • Take out the kitchen trash and other trash that could get smelly or grow mold.
  • Go on one last walk through of your home to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

If you come back from vacation and encounter damage within your home, call SERVPRO!

Prevent Fires This Spring and Summer!

6/5/2017 (Permalink)

Spring & Summer is usually filled with cook outs, BBQs, and family get-togethers! While this is fun it also brings the possibility of fire hazards. Here are a few precautions we can take!

Precautions to take while grilling Propane:

  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.

NOTE: A light soap & water solution applied to the hose is a great way to check for leaks. You can often smell a propane leak, but propane will also release bubbles when the soap and water solution is applied. If you detect a leak, turn the gas tank and grill off. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.

  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Charcoal grill safety tips to consider:

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Fire Safety for Business Owners

5/22/2017 (Permalink)

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips can help reduce the likelihood of a fire in your business or home.

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have broken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

 

 

Whether its giving tips on fire safety or providing 24/7 emergency services, SERVPRO of Anson, Stanly, and Richmond County is here to help! For information on fire damage repair and restoration call today at (704) 474-7190.

Always There, 24/7

3/30/2017 (Permalink)

As a 24/7 business that's ALWAYS available, SERVPRO of Union County is committed to responding to home and business owners' needs in the case of an emergency.  Whether it is water damage from a broken pipe, flooding from downpour, fire from a Stove, or even the event of a vandalism: SERVPRO of Union County is ready to respond! Like the motto states: “Faster to any size disaster.”

 

The reason is simple: The sooner restoration begins, the less time for more damage to occur.  Over time, water damages become more complex as water flows in your structure and contents.  Also with time, water infiltrating your home or business can give mold the moisture it needs to grow.

 

Call SERVPRO of Union County any time to handle those emergencies making them, “like it never even happened.”

Own a Business?

3/30/2017 (Permalink)

The same people you trust after a fire or water disaster can also make sure your business stays clean all year around!


What cleaning services do we perform?
* Ceilings, Walls & Hard Floors
* Deodorization of Spaces
* Air Duct Cleaning & HVAC Cleaning
* Drapes & Blinds
* Carpet & Upholstery
*Biohazard, Crime Scene & Vandalism


Interested in something that is not mentioned on the list? Just give us a call and we can see what we can do for you.


Our trained professionals are available to remove the stress from your work load to allow you to worry about maintaining and growing your business!


 


Reach out to our office with any questions you may have & we will make sure you speak to someone that can help!


SERVPRO Of Anson, Stanly, & Richmond : 704-474-7190

Spring Giveaway!

3/30/2017 (Permalink)

The employees at SERVPRO of Union County LOVE Spring, do you?


To celebrate ringing in the new spring season our franchise held a SERVPRO Spring Cleaning Giveaway! Our office staff put together two buckets filled with SERVPRO cleaning goodies and held a Facebook Post Giveaway! The only rules were to “Share” the post with your friends, “Like” the post, & “Comment” your name!


The Spring Cleaning Bucket included:



  • A 14 Quart SERVPRO Branded Bucket

  • SERVPRO Spotting Kit

  • SERVPRO Multi Purpose Glass Cleaner

  • SERVPRO can of Deodorizer

  • Pack of SERVPRO Green Rags

  • Cleaning Gloves

  • A Cleaning Brush


After the time period was up our Executive Marketing Team each pulled out a name and announced who the winners were!


Congratulations again to Cassie Bennett and Sydnie Kidd for winning!

Water Categories!

3/30/2017 (Permalink)

There are 3 different categories of water:

 

Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade.

Examples of category 1 water are:

    • burst water pipes
    • failed supply lines on appliances
    • vertically falling rainwater (water that does not hit the ground before entering the structure)

 

Category 2 Water – That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.

Examples of category 2 water:

    • Washing Machine Over flow
    • Water from dishwasher
    • Used bath water

 

Category 3 Water – That which is highly contaminated and could cause death or serious illness if consumed by humans.

Examples of category 3 water:

    • sewage
    • rising flood water from rivers and streams
    • ground surface water flowing horizontally into homes 

 

There are many different factors that could contribute to the category of water, it may not always be clear. If you have any questions be sure to always ask a qualified professional. SERVPRO of Union County would be happy to assist you with any questions you may have.

Flood Water Dangers!

3/30/2017 (Permalink)

Once flood waters set in you may be tempted to splash around and have a little fun in a seemingly hopeless situation. The water is here to stay a while so... why not? 

Whatever you do, stay out of the water! 

Flood water can be hazardous to your health even when properly vaccinated. 

Flood waters can contain runoff from fields, bacteria from almost everywhere, and contaminants such as toxic chemicals (like gasoline or oil) or wastes (from animals and humans).

That is why in areas of the world where there is flooding from tsunamis, etc., those villages generally have a large outbreak of cholera, dysentery, and other water borne diseases.

And I haven’t even mentioned snakes yet! No one should ever treat flood waters like a stroll through your swimming pool. They are a health hazard, and can cause acute illnesses, particularly in children. You should never let your children play in flood water.

Here are some of the top reasons to stay out of flood water:

  • Raw Sewage- Raw sewage is germ infested and could contain disease causing micro-organisms including but not limited to E Coli, Giardia, Cryptosporidium, Hepatitis A Cholera and more! Open cuts and wounds can become severely infected by contaminated water.
  •  Sharp and Dangerous Objects- Flood water picks up everything in its path and is generally murky and muddy. Sharp and dangerous objects pose potential risks as they are hidden from site and can puncture the skin.
  • Hidden Rocks, Ditches and Potholes-  Hidden rocks, ditches and potholes may cause you to lose your footing and fall.
  • Storm Drains, Storm Pipes and Manholes- During a flood, as water recedes, storm drains storm pipes and manholes become powerful suction devices that can sweep away a child even an adult in an instant!

Keep your family safe. When water is on the rise remind them that though it looks tempting to play in, that it is important to stay out of the water as much as possible.

If for any reason you have no choice but to come in contact with flood water be sure to wash everything as thoroughly as possible. 

How to Prevent Frozen Pipes!

3/30/2017 (Permalink)

Every homeowner’s nightmare is waking up to water damage from frozen pipes in the Winter! If you take these few simple, proactive measures it can protect your pipes and your home from this risk. SERVPRO of Union County is committed to providing efficient and thorough water restoration services to families in North Carolina, while also educating people about ways to prevent water damage in the first place.

Here, they share four crucial tips to prevent your pipes from freezing this winter:

  • Leave The Heat On When You’re Out Of Town: While it might be tempting to turn off the heat when you go out of town to cut down on your energy bill, don’t do it. You should set your heat to at least 55 degrees to keep your pipes from freezing.
  • Close Your Garage Doors: If you have a garage, keep the garage doors closed as much as possible during the winter to preserve heat. This will help any water lines that go through the garage from reaching dangerously low temperatures.
  • Let Your Faucet Drip: When it’s extremely cold outside, turn on any faucets connected to exposed pipes to just a drip. Having water run continually through the pipes reduces the risk of your pipes freezing.
  • Open Cabinet Doors: In many homes, plumbing lines run near cabinets in the kitchen and bathroom. Keeping your cabinet doors open when temperatures are freezing helps warm air circulate around your plumbing.

When temperatures plumet, protect your home from the risk of your pipes freezing and causing significant water damage to your home. Call (704) 474-7190 to speak to an experienced professional at SERVPRO of Union County about how to reduce the risk of frozen pipes!

Importance of Mold Remediation

3/13/2017 (Permalink)

Exposure to mold and repairs after damage related to mold can be quite costly both to the health of you and your family, plus your home itself. If you know the warning signs and what kind of damage to look for, however, it is possible to catch a mold problem before it causes property damage that is widespread, or even serious adverse health effects.

Warning Signs of Mold Damage

Mold needs the right conditions to start growing and creating mold damage to your structure. The growth of mold will begin when a spore reaches an area which has enough moisture, the right temperature range, and a food source. Paper sheathing, insulation, wood moldings, carpeting or ceiling tiles all can act as sources of food for mold.

If you believe you have a mold problem, the earlier you contact a professional remediation company such as SERVPRO, the better chance you have at preventing or reducing widespread damage. There are several physical warning signs that can lead you to have your home checked for a possible mold infestation. These can include:

  • Visible growth of mold
  • Water stains or discoloration on internally facing ceilings or walls
  • Water stains or discoloration on externally facing walls
  • Musty odor
  • Areas of condensation or standing water on walls, floors or window sales

Damages from Mold Exposure

If mold is left untreated, it will grow and spread, creating a variety of problems including physical damage to the structure itself, plus the contents of your home.

Structural components and building materials: Mold can cause major structural damage to your home since it feeds on and breaks down matter of organic origin. When mold infests insulation, walls, carpeting, or paper backing, these materials, therefore, need to be removed. Clean up, and removal can be a big inconvenience, but our staff at SERVPRO will work thoroughly and quickly so your home is back to normal as soon as possible.

Personal property: Besides causing structural damage, mold could destroy property inside your home. When mold adheres to personal property, it can be quite difficult or even impossible to clean. Many times, the item must be disposed of since the spores cannot be totally removed.

Ventilation and heating systems: Mold might also enter ventilation and heating systems. A lot of sections of the system could be inaccessible for a visible cleaning or inspection, so that is again where our technicians at SERVPRO can help. It is very important that ventilation and heating systems be thoroughly cleaned since spores can use the systems as ways to get to other areas of your home. If it cannot be cleaned or a moisture problem cannot be fixed, the entire system might have to be removed and replaced.

Be Prepared for Fire Damage

3/13/2017 (Permalink)

No one can predict when an emergency will arise. More than one third of fire home deaths occur as a result of fires where no alarms are present. Most of these smoke alarm failure are usually the result of missing, disconnected, or dead batteries.

Here are some tips to keep in mind that could prevent a fire disaster from occurring in your home:

-National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house
-Test smoke alarms at least once a month using the test button
-Replace batteries in all smoke alarms at least once a year
-Replace all smoke alarms when they are 10 years old.

Emergencies can happen 24/7/365. Keep you and your loved ones safe all year round. 

Where Does Mold Hide?

3/13/2017 (Permalink)

Think your home is pristine? There is no way mold can be infesting your sanctuary, right? You may need to reevaluate your thinking. Mold may be hiding within your residence. Mold problems can occur anywhere if conditions are ideal for growth, and some portions of your home may be home to mold, as well. You may try to maintain a clean environment, constantly dusting, sweeping, vacuuming, organizing, and doing a thorough cleaning of your property, but you may have missed a spot…or a few. There may be some parts of your home you do not consider, and you are not alone in making this mistake.


Kitchen


The kitchen is a location that may have moisture issues which can contribute to mold growth.



  • Check under your sink. A small pipe leak may go unnoticed, letting the moisture and water damage sit untreated. Leaks combined with dark spaces are the perfect environment for mold.

  • The sponge dish may have a mold problem. You use your sponge to wash dishes every day, but when you put it back in its dish, moisture may begin to collect and mold begin to form.

  • Under your fridge isn’t safe either. Yes, even your refrigerator may have moisture issues. The refrigerator can leak without you knowing. There is a drip pan under your refrigerator that can collect excess water, but if left untreated, mold can form.


Laundry Room


Your washing machine may be a hot spot for mold. Check the door of the washing machine, inside the gasket. Dark, warm, moist areas are ideal for mold growth. Make sure to wipe under the door gasket after each wash to prevent mold growth. Also leave the door open to air-out the washing machine.


Bathroom


Your shower or tub may be hiding mold without your knowledge.



  • Check under lids and bottoms of shower products. You may forget to pick these products up and clean underneath. Moisture can become trapped under the lids or under the products and mold can form.

  • Bath toys may be fun for kids, but they may also be housing mold. Water may get inside the toys and be unable to get out. This is a difficult location to discover mold. You may need to open up one of the toys to see if mold is growing inside, and if there is mold, replace all of the toys, as there most-likely will be mold within them as well.


Mold does not discriminate and may develop in any property as long as ideal conditions are met. Mold can cause health issues with excess exposure, so it is important to remove any mold you discover. If you suspect mold may be in your property, contact a professional home inspector. A home inspector will be able to conduct mold tests which will be able to identify moldy areas within your home. Once mold is officially discovered, contact a qualified mold remediation company, such as SERVPRO of Union County, to remediate the mold and restore your home to the haven you work so hard to maintain.

SERVPRO History

3/13/2017 (Permalink)

Ever wondered where SERVPRO originated from?


 


Well, let me tell you!


 


SERVPRO was launched in 1967 by Ted & Doris Isaacson of Sacramento, California. It was started as a painting business but slowly transformed into a franchiser company that handled restoration and cleanup jobs as well. 


 


In 1969, SERVPRO had sold it's first franchise and continued to grow rapidly. By the year 2000, the company had grown to 1,000 franchises! SERVPRO now has over 1,700 franchises spreading across the United States and Canada!


 


SERVPRO of Union County, is pleased to provide these services for you.


 


Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Anson, Stanly & Richmond Counties.


 


SERVPRO continues to grow and make your emergencies a priority to this day!

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